Shipping Policy
Shipping time normally takes approximately 2 1/2 - 3 weeks with our standard delivery method; however, there is no guaranteed delivery date. Most of our customers elect to choose a 10 business day rush or higher. This way they know they have a guaranteed delivery date, and it is guaranteed to arrive on or before that day. Please be aware the rush options are for Business Days, not Calendar Days.
All of our rush orders are delivered via FedEx, which is an extra bonus! Once the package ships the customer is sent an email with their tracking information, and they will be able to track their package from our facility, right to their door! We know how stressful it can be during this important time, and by placing a rush on your order, it will ease your mind to know that you will receive your order quickly and in time to send them out to your colleagues and friends extra early! If you are unsure, one of our professional customer care representatives will advise you of the proper rush to place on your order, according to your graduation date.
Standard Shipping for Announcements (or a la carte Extra Items) = $11.99 - Orders typically arrive in 2 1/2 to 3 Weeks - Orders are delivered using FedEx SmartPost.
Standard Shipping for Photo and Diploma Frames = $19.99 - Orders typically arrive in 10 business days* - Orders are delivered using FedEx Ground.
*Free with any Diploma Frame purchase - Complimentary 10 business day rush shipping upgrade ($20 Value). Standard Shipping Rates Still Apply.
RUSH options available below! All rush orders are delivered by FedEx (Federal Express). All Rush service fees below include the regular shipping cost of $11.99.
Rush Option | Announcements | Diploma Frame | Announcements & Diploma Frame |
---|---|---|---|
Guaranteed 10 Business Day Rush Delivery | $31.99 | $19.99 (Same as Standard!) |
$31.98 (Same as Standard!) |
Guaranteed 7 Business Day Rush Delivery | $36.99 | $29.99 | $36.98 |
Guaranteed 5 Business Day Rush Delivery | $46.99 | $34.99 | $46.98 |
Guaranteed 4 Business Day Rush Delivery | $51.99 | $44.99 | $51.98 |
We are not responsible for delivery delays due to weather or other circumstances beyond our control.
PLEASE NOTE: Orders shipped outside the continental USA will incur a minimum (but not limited to) $24.00 shipping fee depending on the carrier. This pertains to Alaska and Hawaii residents.
How it all works...
All STANDARD orders are normally shipped on or before the tenth business day from the date you placed your order, or paid for your order. You must then allow an additional 2-6 business days for travel time. All orders placed after "2:00 p.m." must add one day to the processing time. There is no guaranteed delivery date. If you need to make a change to a Standard order, you must do so within 24 hours of placing the order.
All RUSH orders are printed anytime after 2 hours of placing the order, or paying for the order. If you need to make a change to a RUSH order, you must do so within 2 hours of placing the order either by E-mail or Phone. We do have 24 hour voicemail service if calling after hours. RUSH orders are guaranteed on or before the Guaranteed Business Day chosen. All orders placed after "2:00 p.m." must add one day to the processing time.
We cannot guarantee delivery to a P.O. Box or Rural Route. Please use ONLY a physical street address. Additional charges will apply to all packages shipping outside of the 48 continental United States. Customer Service will contact you with the total additional charge.
PLEASE NOTE: FedEx does not deliver on Mondays except to Business addresses. FedEx delivers on Saturday except to Business addresses.
All Rush orders are shipped via FedEx, so please check for FedEx scheduled holidays to determine your delivery date.
Please note that if you are using standard delivery or a PO Box, please check USPS Holiday schedules at U.S.P.S. Postal Holidays.
The information shown here reflects our current operating schedules planned for these holiday periods. These dates are subject to change, however. Any updates will be posted on this page, so please check back as the date of the holiday approaches.