Frequently Asked Questions
About Us
We are a family owned and operated business located in Clearwater, Florida.
Signature Announcements has been in business through Four Decades. We appreciate the support over the past Four Decades and look forward to continuing to serve you for generations to come.
Yes, we do! Read more information at this link to see more about how Signature Announcements is complaint and adhering to making our workplace the best that it can be.
Order Status
Standard shipping at $11.99 is approximately 2 1/2 to 3 weeks. We also have rush shipping options available. All rush service purchases are guaranteed. For more information on our Shipping Policy, please click here.
To check the status of your order, please click FIND MY ORDER at the top of the page and fill in the requested information. This will allow you to review status in real time of your order. Once your order ships, you will see updated information on this page as well as receive an email with your tracking number.
We recommend downloading the Deliveries App for iOS or Android. This app notifies you of any deliveries you have coming to your address after signing up.
We recommend downloading the Deliveries App for iOS or Android. This app notifies you of any deliveries you have coming to your address after signing up.
Most frequently, the announcement package will be inside the box on the back side of the frame. In rare instances, the Announcement package will ship ahead of the frame.
To make a change to an already completed order, please click here. Rush orders only have 1 hour after being placed to make changes, while Standard orders have 6 hours. Changes requested outside of this time frame cannot be guaranteed and may incur a fee.
We apologize for this inconvenience. If there was not a paper enclosed with your order regarding the missing item, please fill out this form with the missing items. We will issue the replacement order and have it shipped out right away.
We apologize for this inconvenience. Please take pictures of the damaged items as well as the box and email them to us for quality control purposes. Also, please include the quantity of items damaged and we will have them replaced right away.
Product Information
Absolutely! We do not have any deadlines and you can place your order right on the website whenever you are ready. If you run into any difficulties placing your order, please give us a call or send us an email so we can assist you.
Yes, the day and month can be omitted from the announcement and leave only the year itself.
No, the location and time are not required fields and can be omitted.
If you do not see your selection from our dropdown list, please select the first option at the top of the dropdown menu that says “Type Your Own.” Once you have selected this option, a dialog box will appear below and you will be able to customize your information. You will be able to proof the announcement in its entirety after pressing the “1. Click to Proof” button.
The following are the sizes of our different styles of announcements and cards: Platinum, Elegant, and Medallion Announcement: 4.5" x 6.25" (folded); Economy Announcement: 4.375" x 6.125" (single panel card, no folding).
The following are the sizes of our different envelopes: Inner envelopes: (A6) 4.75" x 6.25"; Outer envelopes: (A7) 5.25" x 7.125"; Thank You Card envelopes: (A4) 5.75" x 4.5"
To learn more information about proper mailing etiquette and how to put your announcements together, please click here.
The blue or white piece in front of your Diploma Frame is the Plexiglass. That is a film on both sides to protect it during transit. It can be easily removed once you take your frame apart.
Pricing and Billing
Florida Residents are required to pay 7% sales tax.
Standard shipping at $11.99 is approximately 2 1/2 to 3 weeks. We also have rush shipping options available. All rush service purchases are guaranteed. For more information on our Shipping Policy, please click here.
We do apologize for any inconvenience. Our site will automatically calculate all discounts and promotions. There are no coupon codes available at this time.
Please contact Customer Service for clarification on your order.
Please check your spam/junk folder for your confirmation email if you do not see it in your inbox. This was sent immediately after you placed your order. If you do not see it, please email customerservice@signaturea.com with your CGA order number and we can email you the itemized receipt for your order.
Please email customerservice@signaturea.com with your CGA order number and we can email you the itemized receipt for your order.
The charge will appear as SIGNATURE ANNOUNCEMENTS (888)830-8305 FL.
My Account
- Click Here to login/create an account.
- Enter your email address.
- Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
Click Here to edit your account information.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Click Here to recover your password. That link will send an email to you with your password.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Please see our Terms & Conditions for complete details regarding our return policy.
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "Find My Order" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
Policies
Please see our Shipping Policy for complete details.
Please see our Return Policy for complete details.
Please see our Privacy Policy for complete details.
Please see our Environmental Policy for complete details.
Please see our Terms and Conditions for complete details.
Contact Us
Click Here to contact us.
